A water bill that jumped 30% with no change in usage. A ceiling stain that keeps reappearing after painting. A soft spot in flooring with no visible source. These are signs of a hidden leak that's been running long enough to cause structural damage โ and every day it runs is money lost and damage accumulating. Masters Plumbing Service uses acoustic ground microphones, thermal imaging cameras, and precision pressure decay testing to locate leaks in Oak City homes without speculative demolition.

No single detection method works for every leak scenario. Our techs are trained on four distinct approaches and select the right tool โ or combination โ based on pipe type, building construction, and leak characteristics.
Most effective on metal pipe under slab or in concrete โ materials that conduct sound efficiently. We establish a clean acoustic baseline by briefly shutting off the house before scanning.
Particularly effective inside insulated wall cavities and for finding the extent of moisture spread beyond the immediate leak point โ telling us not just where the pipe is failing but how far the moisture has already traveled.
We isolate the supply system, pressurize to operating pressure, and monitor over a timed hold period. Any pressure drop confirms active water loss from the supply side. By isolating zones โ hot side vs. cold side, section by section โ we narrow down which branch is leaking before deploying detection equipment.
Tracer gas is the method of last resort for the most challenging cases. It adds setup time but finds leaks that acoustic and thermal methods alone can't conclusively locate.
Our detection service covers the full property, not just the obvious locations.
Supply lines running under or through the concrete slab fail from corrosion, shifting, or manufacturing defects โ and the leak is invisible from the surface but audible to acoustic equipment. We walk the floor on a grid pattern, map the loudest detection points, and triangulate to a specific floor location, typically within a square foot. Confirmed slab leak location is documented with marked coordinates for the repair crew.

We document the thermal anomaly, mark the approximate pipe location, and recommend a minimal access cut rather than a wide wall opening โ typically saving hundreds in drywall repair costs.
Supply lines between the meter and the structure run underground and are vulnerable to corrosion, ground movement, and root damage. A main supply line leak shows as high meter usage with all interior fixtures off, sometimes with wet ground or sinkholes along the line path. Acoustic detection locates the failure in the buried line precisely enough to minimize excavation footprint โ we mark the surface above the leak so the repair crew opens only the section they need to.
Irrigation system leaks in main supply and lateral runs are found by isolating zones with the irrigation controller and pressure-testing each zone individually. Zone-by-zone testing narrows the failure to the smallest possible section.

Insurance claims for water damage from hidden leaks typically require documentation that the leak was not visible or detectable without specialized equipment. Our detection report includes: pressure test results confirming active water loss, detection method used, thermal imagery or acoustic mapping showing leak location, and technician certification information.
Commercial buildings have complex pipe networks where a supply or drain leak can go undetected through multiple floors before surfacing. We approach commercial detection systematically โ zone-by-zone pressure isolation, thermal scan of suspect surfaces, and acoustic confirmation.
Here's exactly how a Masters Plumbing Service leak detection call plays out in Oak City, NC.
This step confirms we're looking for a real leak rather than a meter error or normal appliance cycling.
We isolate the supply system into zones โ hot side, cold side, individual branches โ and pressure-test each to determine which is losing water. This narrows the area of active search before detection equipment is deployed.
We document findings with thermal images and note detection readings at multiple grid points to triangulate the strongest signal.
You receive a written detection report including pressure test results, detection method summary, leak location relative to fixed reference points, and thermal imagery. If you want us to repair the leak, we quote immediately and can execute same-visit.

High-efficiency home with a slow leak โ about 1.5 gallons per hour. The tech used tracer gas after pressure testing confirmed the loss but acoustic detection couldn't localize it clearly. Gas detection found the escape at a micro-fitting under the slab in the utility corridor. Impressive work for a very difficult leak to find.
Our insurance company required professional leak detection documentation before approving the claim. Masters Plumbing Service's written report with pressure test data and thermal imagery was exactly what the adjuster needed. Claim approved. The detection cost was covered as part of the claim.
Commercial building with elevated water costs for six months. Masters Plumbing Service ran zone-by-zone pressure isolation across four floors, narrowed the loss to the third-floor kitchen supply branch, and located the failure with thermal imaging at a concealed valve body in the ceiling. No damage to the finished ceiling.
Our detection technicians are equipped with acoustic, thermal, and tracer gas tools for the full range of leak scenarios found in Oak City, NC homes and commercial properties.

Call now to schedule โ most detection appointments available within 24โ48 hours.
๐ Call +1-844-833-0201 Now